Moment 2: Discovery - Guiding browsers into buyers

Help shoppers find what matters by personalising collections, navigation, and browsing paths in real time.

What the discovery moment represents

The Discovery Moment begins the second a shopper starts exploring your store - scrolling the homepage, opening collections, filtering products, or browsing categories. It is the phase where curiosity turns into intent. This moment determines whether a visitor finds something they want or leaves without ever reaching a product page.

Discovery is where most Shopify stores lose momentum. Shoppers get overwhelmed, lost, or bored. Liva 7 fixes this by shaping the browsing experience around each visitor's interests and behaviour.

Why discovery is a critical revenue moment

Most stores treat browsing as a passive experience:

  • Every shopper sees the same collections
  • Product ordering is static
  • No guidance toward relevant categories
  • No reminders of previously viewed items
  • No personalisation based on browsing history

This leads to:

  • Low collection engagement
  • Shoppers bouncing before reaching a product page
  • Visitors scrolling without direction
  • High-intent shoppers not finding what they want
  • Wasted homepage traffic

Discovery is where you turn 'just looking' into 'I want this.'

How Liva 7 personalises the discovery moment

Liva 7 uses behavioural signals, browsing patterns, and micro segments to adapt collection pages and browsing paths in real time.

Personalised collection recommendations

Liva 7 automatically adjusts:

  • Which collections appear
  • The order of collections
  • The products shown within each collection
  • The messaging above collections

Examples:

  • 'Recommended for you based on your browsing'
  • 'New in the category you viewed last time'
  • 'Trending in your favourite collection'

Dynamic product rows during browsing

As shoppers explore, Liva 7 inserts personalised rows such as:

  • Recently viewed
  • Inspired by your browsing
  • Similar to items you explored
  • Trending in your preferred category

These rows keep shoppers moving deeper into the store.

Behaviour-based navigation

Liva 7 can highlight:

  • Categories the shopper has shown interest in
  • Products similar to their browsing history
  • New arrivals in their favourite category

This reduces friction and increases product discovery.

Real examples of discovery personalisation

Example 1: category-focused shopper

A visitor who viewed multiple 'Activewear' items sees:

  • 'New in Activewear'
  • 'Trending in Activewear'
  • 'Inspired by your browsing' rows

Example 2: returning visitor

A shopper who previously browsed 'Home Decor' sees:

  • 'Welcome back! New decor pieces you’ll love'
  • 'Recently viewed items'
  • 'Recommended for you'

Example 3: high-intent browser

A visitor who viewed 3-5 similar products sees:

  • 'Similar to what you viewed'
  • 'Complete your look'
  • 'People also bought'

These nudges guide shoppers toward the right products faster.

Impact on revenue

Optimising the Discovery Moment leads to measurable improvements:

  • +20-35% increase in collection engagement
  • +15-25% increase in product page visits
  • +10-18% increase in add to cart rate
  • Lower bounce rate from collection pages

Discovery is the bridge between curiosity and consideration.

Liva 7 features used in this moment

To personalise Discovery, merchants typically use:

  • Product Recommendations Block on collection pages
  • Product Recommendations Block on homepage
  • Personalisation Widgets (Performance Tab)
  • Segments (Category interest, returning visitor, high intent)
  • Page Strategies for Collection Pages

These tools ensure every browsing path feels tailored.

How to set up discovery personalisation in Liva 7

Step 1 - add Product Recs block on collection page

Place this block on all collection pages. It auto populates with personalised product rows.

Step 2 - add Personalisation Widgets for browsing nudges

Examples:

  • 'New in your favourite category'
  • 'Inspired by your browsing'
  • 'Recently viewed items'

Step 3 - configure collection page strategies

Choose what Liva 7 should prioritise:

  • Personalised picks
  • Bestsellers
  • New arrivals
  • Category specific recommendations

Step 4 - enable category-based segments

This allows Liva 7 to identify what shoppers are interested in.

Best practices for merchants

  • Keep collection pages clean - avoid overwhelming shoppers
  • Use personalised rows to break up long product grids
  • Highlight new arrivals for returning visitors
  • Use 'Recently viewed' to reduce decision fatigue
  • Avoid showing too many unrelated categories
  • Match collection banners to browsing behaviour

Example scenarios

Scenario 1: first time browser

  • Trending products
  • Bestsellers
  • 'Start exploring' categories

Scenario 2: returning browser

  • Recently viewed
  • New arrivals in their favourite category
  • Personalised picks

Scenario 3: high-intent shopper

  • Similar items
  • Complementary products
  • 'People also bought'

Each scenario increases the likelihood of reaching a product page.


Navigation

Ready to personalise your store?

Launch AI‑powered personalisation in minutes - no setup, no complexity.