Trust and control
Clear rules. Visible boundaries. Control stays yours.
Liva 7 is designed to make its responsibilities, use of data and operating boundaries easy to understand. This is the complete policy library for the product and website.
Core policies
The legal foundations, in one place.
These documents explain the terms that apply when you use Liva 7, how information is handled and what happens if you change your mind.
Privacy Policy
What information Liva 7 processes, why it is needed and the choices available to you.
Read the policy → 02Terms of Service
The agreement that governs access to and use of the Liva 7 product and services.
Read the terms → 03Refund Policy
Clear guidance on billing questions, cancellations and when a refund may apply.
Read the policy → 04Cookie Policy
How cookies and similar technologies support the website and product experience.
Read the policy →Product commitments
The standards around the product.
These documents explain how Liva 7 approaches security, support, data processing, responsible use, accessibility and service reliability.
Security Policy
Platform safeguards, access controls and the responsibilities shared with Shopify store owners.
Read the policy → DataData Processing Agreement
The processing terms that support privacy and data protection obligations.
Read the agreement → Responsible useAcceptable Use Policy
The boundaries that protect customers, store owners and the integrity of the service.
Read the policy → SupportSupport and Service Levels
Support channels, expected response times and how service issues are handled.
Read the commitment → ReliabilityReliability and Uptime
How service availability, maintenance and operational resilience are approached.
Read the statement → AccessAccessibility Statement
Our commitment to making Liva 7 clear, usable and accessible to more people.
Read the statement → DeliveryDigital Service Delivery
How access is delivered through Shopify and what to do if setup does not complete.
Read the policy → BusinessLegal Notice
Who operates Liva 7, how to contact us and the boundaries around website information.
Read the notice →A practical promise
Trust should be visible in the product, not left in the small print.
Recommendations should show their reasoning and the evidence behind them.
AI should not give itself authority or quietly widen the limits you set.
Customer-facing changes should remain reviewable and controlled through Shopify.
Questions and support
If something is unclear, ask us.
For legal, privacy, security or accessibility questions, email support@liva7.com. For product help, use the Help Centre or contact page.