Policy Suite
Every policy, agreement, and commitment that governs how Liva 7 operates. Designed for clarity, built on trust, and maintained with care to empower merchants with confidence and transparency.
Core legal policies
Your essential legal and compliance documents, clearly organised and always up to date.
Privacy policy
How we collect, use, and protect your data across Liva 7.
Last updated: Jan 2026
Terms of Service
The rules, responsibilities, and commitments that govern your use of Liva 7.
Last updated: Jan 2026
Refund policy
Clear guidance on refunds, billing issues, and merchant protections.
Last updated: Jan 2026
Cookie policy
How cookies and tracking technologies are used to improve your experience.
Last updated: Jan 2026
Additional policies and commitments
Supporting documents that reflect our standards for security, support, and ethical AI use.
Security policy
Our approach to platform security, data protection, and merchant safeguards.
ViewSupport and SLA
Our support commitments, response times, and service-level expectations.
ViewData processing agreement (DPA)
How we process personal data on behalf of merchants under GDPR and global regulations.
ViewEthical AI use
Our principles for responsible, transparent, and merchant-aligned AI deployment.
ViewOur commitment to transparency
At Liva 7, we believe clarity builds trust. Every policy is maintained with care, updated proactively, and written with respect for your data and your business. We operate with honesty, discipline, and a commitment to keeping merchants informed at every step.
Need help or have questions?
Whether you're reviewing policies or seeking clarity, we're here to help. For legal, support, or accessibility matters, reach out through the channels below.
