Observe
Collect and organise current signals from your store, customers, products and permitted behaviour.
How Liva 7 works
Every useful decision has a complete path.
Liva keeps the signal, reasoning, decision, action and result connected. You can see where an idea came from and what happened after it moved forward.
The Liva 7 decision loop
From evidence to learning.
The sequence is deliberately clear. Each stage has a different job, so an observation never quietly becomes an action.
Understand
Interpret the evidence, its freshness and its limits before deciding what it may mean.
Decide
Compare priorities, alternatives, uncertainty and authority before moving work forward.
Create
Prepare the supported recommendation, bundle, content or controlled next step.
Act
Carry out approved work within the level of control you chose.
Measure
Connect valid exposure and observed results without overstating what caused them.
Learn
Retain the decision and outcome so later guidance can use what your store has learned.
Evidence is useful only when its limits are visible.
Liva is designed to distinguish what was observed from what can reasonably be credited to a change. It also keeps missing or stale information visible, rather than filling the gap with false certainty.
Authority levels
You decide how far Liva can go.
The right level can vary by task. Reading a signal is different from changing a live customer experience.
See and explain
Liva reads permitted information and helps you understand what it means.
Suggest a next step
Liva proposes a course of action and shows the evidence behind it.
Prepare for review
Liva drafts the work and waits for a clear decision before it moves forward.
Use defined authority
Liva carries out an allowed action only within the boundaries you have chosen.
What stays connected
The context does not disappear between screens.
Why the work was proposed and which evidence supported it.
What was approved, changed or declined and under which authority.
What happened afterwards and how confidently it can be interpreted.
Help at the point of need
The same care applies when you are learning a task.
Guided Help turns a question into a short, contextual walkthrough without taking control away from you.