Support that respects your time

Clear, steady support for your growth

Fast replies. Clear answers. Merchant-first guidance for every stage of your journey.

Contact us

Support and guidance

Clear guidance from real humans - for help, troubleshooting, or onboarding clarity.

  • Billing and account resolution
  • Setup and onboarding support
  • Feature guidance and best practices
  • General technical assistance

Talk to the team

Tailored support for growing stores - enterprise needs, high-volume operations, or strategic conversations.

  • Enterprise personalization strategy
  • High-volume scaling support
  • Custom integration requirements
  • Partnership and collaboration
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We're here to help, whenever you need us

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We reply quickly - usually within a few hours.

Built for Shopify

Designed exclusively for Shopify merchants.

Enterprise-ready

From startup to global - we scale with you.

Fast, human support

Real humans, responding fast.

Privacy-first

Your data stays yours - always.

Instant personalization

Real-time personalization, tailored to every customer.

Frequently asked questions

Clear answers to the questions merchants ask the most
We reply quickly - usually within a few hours. Every message is handled by a real human who understands Shopify and can help you move forward quickly.
No. Liva 7 works seamlessly on all standard Shopify plans. There’s nothing extra you need to upgrade or enable.
Not at all. Liva 7 is lightweight, optimized, and built to Shopify’s performance standards. Your store speed and Core Web Vitals remain fully protected.
Yes. Your data stays yours - always. We never sell, share, or train external models on your customer information. Privacy is built into the product from day one.
Absolutely. You can explore the product, see how personalization works in real time, and get guided support before making any decisions.
Liva 7 is built exclusively for Shopify, learns from your customers in real time, scales to enterprise needs, and comes with fast, human support. It’s personalization without complexity.

Wherever you're headed, we're here to help you get there.

We believe in building tools that grow with you. Your success is our purpose - not just today, but for every milestone ahead.