How to turn on the Personalization Engine
Activate real-time recommendations in one click
Overview
The Personalization Engine is the core of Liva 7. It powers real-time recommendations, session scoring, and adaptive content across your storefront. Turning it on is one of the first and most important steps in your setup journey.
Where to find it
- Go to the Targeting Rules tab
- Locate the Engine status section at the top
- You’ll see a toggle labeled 'Personalization Engine' - switch it to On
Once activated, you’ll see a confirmation message:
'Personalization is active.'
What happens when it’s on
- Liva 7 begins analyzing shopper behavior in real time
- Recommendation widgets and Smart Bundles start adapting dynamically
- Session scoring and targeting rules become active
- Data sync status is displayed (Products, Customers)
The engine must be active for Liva 7 to deliver personalized experiences and track performance.
Check data sync
Below the engine toggle, you’ll see the Data Sync panel. Make sure all key data types are marked as Synced:
If any are out of sync, click Sync All Data or sync them individually.
Troubleshooting
- If the toggle doesn’t activate, check your store permissions and internet connection
- Ensure your Shopify store is properly connected
- Contact support if the engine remains inactive after multiple attempts
Let Liva 7 do the work
Turning on the Personalization Engine is the gateway to everything Liva 7 offers. Once active, your storefront begins adapting in real time - and your analytics dashboard will start populating with insights as traffic builds.
