How to read your Performance dashboard

Overview

Liva 7 provides two performance views to help you track how your personalization setup is performing:

• A Performance Summary on the Home tab for quick insights
• A full Performance Dashboard in the Performance tab for deeper analysis

Use both to monitor engagement, revenue influence, and optimization opportunities.

Step 1: Start with the Home tab

On the Home tab, scroll to the Performance Summary section. This gives you a high-level snapshot of your store’s personalization impact.

You’ll see:

• Influenced Revenue - Total revenue from sessions where Liva 7 was active
• AOV Uplift - Average order value compared to your baseline
• Engagement Rate - % of sessions with at least one widget interaction
• Total Interactions - Number of clicks or taps on Liva 7 widgets

Step 2: Dive into the Performance tab

For deeper insights, go to the Performance tab in the main menu. This dashboard includes:

• Influenced Revenue - Filterable by date range
• Conversion Uplift - % increase in purchases from personalized sessions
• AOV Uplift - Change in average order value
• Views, Cart Adds, Purchases - Tracked across all widget impressions
• Top Performing Widgets - Ranked by engagement or revenue impact
• Recent Activity - Real-time log of shopper interactions

Step 3: Use filters to explore

You can filter performance data by:

• Date range - Today, 7, 30, or 90 days
• Metric type - Revenue, Interactions, Conversions
• Widget or bundle - See what’s driving results
• Segment behavior - Understand how different audiences respond

Step 4: Interpret the metrics

Each metric tells a different story:

• Influenced Revenue shows how much revenue was generated in sessions where Liva 7 was active
• AOV Uplift compares the average order value of influenced sessions to your store’s baseline
• Conversion Uplift shows how much more likely shoppers are to purchase after engaging with personalized content
• Engagement Rate reflects how often shoppers interact with widgets
• Total Interactions counts every click or tap on Liva 7 content

Step 5: Monitor and optimize

Use the dashboard to spot opportunities:

• If engagement is low, try repositioning widgets or testing new layouts
• If impressions are high but revenue is flat, consider refining your targeting or product mix
• If one widget performs well on a specific page, replicate it elsewhere

Constantly review

The Performance Dashboard is your feedback loop. Use it regularly to test, learn, and improve. Even small changes - like adjusting widget placement or targeting - can lead to measurable gains in engagement and revenue.