Verifying your product feed

Verifying Your Product Feed

Overview

Before Liva 7 can personalize your storefront, it needs access to your product data. Verifying your product feed ensures that your products are synced correctly and ready to power bundles, recommendations, and targeting rules. This step is quick, visual, and fully integrated into the Liva 7 dashboard.

What to check

Once your store is connected, Liva 7 automatically syncs your product catalog. To verify that everything is working as expected, go to the Engine Status tab in the dashboard. There, you’ll see:

• Products Synced - The number of products currently available for personalization
• Last Sync Time - When your product data was last updated
• Sync Controls - Buttons to manually sync all data, just products, or just customers

If your product count looks lower than expected, check that your products are published and visible in your online store.

Keeping your feed healthy

Liva 7 automatically keeps your product feed up to date, but you can manually sync at any time. This is useful if you’ve just added new products, changed tags, or updated collections and want those changes reflected immediately.

To manually sync:

• Click Sync all data to refresh everything
• Or use Sync products to update only your product catalog

Manual syncs are instant and safe - they won’t interrupt your live store or customer experience.

Why it matters

Your product feed is the foundation of every personalized experience. If your data is incomplete or outdated, your bundles and widgets won’t reflect what’s actually available. Verifying your feed ensures that Liva 7 is working with the most accurate, up-to-date information - and that your storefront is always showing the right products to the right people.

Why we care about this

We know that great personalization starts with great data. That’s why we’ve made it easy to verify and manage your product feed in just a few clicks. When your data is clean and current, Liva 7 can do what it does best - adapt your store to every shopper in real time.