Commerce OS guide
Autopilot Policy Workflow
Increase automation by evidence and reversibility
Autopilot should progress through explicit authority levels: Observe, Recommend, Ask First and narrowly scoped Auto-execute. Confidence alone cannot widen permission.
Introduce a policy
- Name one action domain and the business goal it supports.
- Define eligibility, thresholds, exclusions and failure behaviour.
- Choose the required approval state.
- Test the action with a reversible example.
- Review the action history and measured outcome before widening scope.
AI cannot self-authorise
Only an authorised store owner can change the policy that determines what Liva 7 may execute.