Understanding your setup progress
Stay on track and know when you're ready to go live
Overview
Before Liva 7 can start delivering personalised recommendations, your store needs to complete a few essential setup steps. The Setup Progress section in the Home tab helps you track what’s done, what’s pending, and how close you are to activating the full power of the personalisation engine.
This guide explains how the tracker works, what each step means, and how to troubleshoot if something isn’t marked complete.
Where to Find It
• Navigate to the Home tab
• Look for the gold banner labeled 'Your setup is still incomplete'
• Click 'Continue Setup' to view your remaining steps
• Once complete, the banner will disappear and Liva 7 will begin learning
What each step means
The tracker is made up of four key milestones:
• Activate Personalisation - This confirms that your personalisation engine is turned on and your store data is syncing. You’ll see a toggle to activate personalisation, along with sync statuses for your products, collections, customers, orders, and events.
• Add Theme Blocks - This step is complete once you’ve placed at least one Liva 7 block in your Shopify theme. These blocks are essential - they’re the containers where personalised content appears. Without them, Liva 7 has nowhere to display content.
• Set Preferences (Optional) - This step is optional, but completing it gives you more control. It includes settings like excluded products, fallback behaviour, and display locations. You can skip it now and revisit it later.
• Setup Complete - This final milestone confirms that Liva 7 is live and ready. Your storefront is now adapting in real time, and insights will begin to appear in your dashboard.
All three steps must be complete before Liva 7 can begin learning and personalising.
What happens after setup
Once setup is complete:
• Liva 7 enters a learning phase
• Signals are collected and analysed in real time
• Performance metrics begin populating in the Home tab
• Recommendations adapt dynamically based on shopper behaviour
Troubleshooting Setup
If setup appears stuck:
• Revisit the Continue Setup flow to check for missing steps
• Ensure your product feed is verified and up to date
• Confirm that at least one widget is published and visible
• Check signal activity in the Targeting Rules tab
• Contact support if you need help resolving setup blockers
Completing setup begins your personalisation journey
Completing setup is the first step toward unlocking the full value of Liva 7. Once your engine is live and learning, you’ll start seeing real-time insights, smarter recommendations, and measurable performance improvements - all from your Home tab.
