Commerce OS guide

Daily Operating Rhythm

Turn Liva 7 into a calm operating rhythm

The operating system is most useful when the team reviews it at a predictable cadence. A short daily check keeps urgent exceptions visible; a weekly review moves decisions forward; a monthly review tests whether goals, policies and measurements still fit the business.

Daily: orient and protect

  1. Open Executive Briefing and confirm the active business goal.
  2. Check Store Health, failed actions and customer-facing exceptions before commercial opportunities.
  3. Review the highest-ranked decision and its evidence rather than clearing the queue by volume.
  4. Assign an owner, next step and review time to work that will continue.

Weekly: decide and learn

  • Resolve, defer or dismiss ageing opportunities with a recorded reason.
  • Review active experiences, experiments and Autopilot policies against their guardrails.
  • Compare outcomes with baselines and note where evidence remains Unknown or Learning.
  • Check that current work still supports the stated goal and commercial boundary.

Monthly: recalibrate the system

Review goals, access, automation scope, measurement definitions, content fallbacks and the quality of retained learning. Widen authority only when repeated evidence, reversibility and team ownership justify it.

Cadence should reduce noise

Do not create a meeting for every signal. Use Liva 7 to preserve context so people can focus on the decisions that genuinely need them.