Data Freshness and Completeness

Check recency and completeness before interpreting a number

Store data arrives on different schedules and may be delayed by Shopify processing, connection changes, permissions or the time needed to complete a measurement window. Freshness explains when a source was last confirmed; completeness explains whether the expected scope is available.

Read a freshness state

Current

The source is within its expected update window for the decision being reviewed.

Delayed

The latest expected update has not completed; recent activity may be missing.

Unknown

Liva 7 cannot confirm a reliable update time or complete source scope.

Investigate in order

1. Confirm the metric timeframe and the timestamp of the latest complete source.
2. Check whether the Shopify connection and required permissions remain active.
3. Look for a known processing, import or service state.
4. Compare the affected scope with an older complete period.
5. Retry only when the interface indicates that retrying is safe.