Operate

Use Live store and Customers

See what is customer-facing now and use eligible first-party customer context without pretending to know intent.

Applies to current Liva 7 Updated Maintained by the Liva 7 product team
On this page
    Outcome

    See what is customer-facing now and use eligible first-party customer context without pretending to know intent.

    Before you begin

    The authority setting, receipt or customer-facing state that you want to review.

    Keep control

    Keep important actions reviewable and use the available restore route when a change should be reversed.

    Live store

    Live store helps you review the genuine customer-facing state of Liva 7 experiences. Use it to confirm what is active, where it appears and whether the live result matches the intended setup.

    • Check the active placement and page context.
    • Compare the prepared experience with what shoppers can see.
    • Look for a health or delivery state before assuming a strategy is failing.
    • Open the storefront directly when a visual or interaction check is required.

    Customers

    Customers brings together eligible first-party journey, group and value context. It can help you understand patterns, but it should not claim to know why an individual person acted.

    1. Choose a commercial question.For example, ask which customer group is returning less often.
    2. Check eligibility and coverage.Know which customers, orders and periods are included.
    3. Read groups as patterns.Use them to prepare a relevant decision, not to label a person with certainty.
    4. Respect communication permission.A useful customer group does not create consent to contact anyone.
    Customer context has limits

    Use only the data and purposes allowed by your policies, Shopify setup and applicable law. Keep consent, retention and access responsibilities under review.

    Finish with a check

    Check the result

    You can see what happened, why it happened, which authority applied and what action remains available to you.