Liva 7 Help / Current product

Check Store health

Direct guidance for the product Liva 7 is now, with the control and evidence boundary kept visible.

Store health asks whether Liva 7 can understand your store, display approved experiences and measure what happens next. It groups symptoms under the most useful root cause.

Use this guide when

Something appears stale, missing, unavailable or not visible on your storefront.

Follow this route

  1. Run the current check

    Review Shopify authentication, permissions, source freshness, background work and extension state.

  2. Inspect storefront readiness

    Check app embed, placement record, theme block detection, eligibility and recent real delivery.

  3. Trace one experience

    Use Why is this not showing to follow configuration, approval, placement, eligibility, delivery and capture.

  4. Apply the recovery

    Complete the one responsible action in Liva 7, Shopify or a connected provider.

  5. Verify again

    Confirm the root condition is resolved and that grouped symptoms move into history.

Before you finish

  • Intentional hiding is not marked broken
  • Preview remains privacy safe
  • One issue does not create five alerts

Continue with the right context