How long does Personalisation take to activate in Liva 7?
Most stores see live results in minutes - here's what to expect
Overview
Liva 7 is built for speed. From installation to live recommendations, most stores can activate personalisation in under 10 minutes. Here's a breakdown of what happens behind the scenes and what might delay activation.
Typical activation timeline
- Initial sync - After installing Liva 7, your store's products, collections, customers, and orders are synced. This usually takes less than 5 minutes.
- Block placement - Once synced, you can add personalisation blocks to your Shopify theme. As soon as you publish, the blocks go live.
- First recommendations - Strategies like 'Smart Mix', 'Trending', or 'Frequently Bought Together' begin showing products immediately.
- Behaviour-based personalisation - Blocks like 'Recently Viewed' or 'Inspired by Your Browsing' adapt within a single session, even for anonymous visitors.
Use a private browser window to test how recommendations change as you browse. You should see updates in real time.
When it might take longer
Personalisation may be delayed if:
- Your store is brand new - Some strategies need order or traffic history to work well.
- Blocks are filtered too narrowly - Overly specific filters can prevent products from appearing.
- Theme placement is incomplete - If blocks aren't added to your theme or are hidden by CSS, they won't show.
- Products are unpublished or out of stock - Liva 7 only recommends visible, available products.
Use the Liva 7 dashboard to preview block content and check sync status under the Personalisation tab.
How to confirm it's working
You can verify that personalisation is active by checking:
- Green sync indicators in the dashboard
- Live blocks visible on your storefront
- Products appearing in blocks
- Real-time impressions and clicks in the Performance tab
- Behaviour-based blocks updating during test sessions
Summary
In most cases, Liva 7 personalisation is fully active in under 10 minutes. If you're not seeing results, it's usually due to block placement, filters, or data availability - all of which are easy to adjust.
