Electronic delivery
Digital Service Delivery Policy
How access to Liva 7 is delivered through Shopify and what to do if setup does not complete.
Liva 7 is digital Shopify software. We do not sell, package or ship physical goods, so delivery, postage, customs and import charges do not apply.
How access is delivered.
Access is provided electronically through Shopify after installation, approval of required permissions and approval of any selected subscription or trial. Some storefront features also require an app embed or app block to be enabled in your theme.
If setup does not complete.
Check Store Health and the guided setup steps. If access is still unavailable, email support@liva7.com with your store URL and a description of the issue. Do not send credentials or payment-card details.
Service boundaries.
Availability is subject to the Terms of Service and to Shopify and other necessary infrastructure. Your Shopify approval screen remains authoritative for subscription delivery and billing.